EMV migration is a complex undertaking, and credit unions like IBM Southeast Employees' FCU in Delray Beach, Fla. have learned important lessons when it comes to juggling EMV timing, strategy and execution.
The credit union, which has $884 million in assets and 73,000 members, has about 24,000 credit cards and 47,000 debit cards in its portfolio, according to Nicole Heffelfinger, IBM Southeast FCU's vice president of operations. She said the credit union began its EMV migration process early last fall, and in an interview with CU Times, she said she's learned three things that can make a big difference in whether the process goes smoothly.
The calendar is king. Credit unions need to devote a lot of time for migration testing, and they need to be organized but flexible with that time.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
- Exclusive discounts on ALM and CU Times events.
- Access to other award-winning ALM websites including Law.com and GlobeSt.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
