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Credit unions have a lot to gripe about. However, like that friend who does nothing but complain, it’s time to step back and see what you can do for yourselves. I proffer three keys to credit unions’ success that are under your control.
During the recent White House Cybersecurity Summit, MasterCard discussed its partnership with $7.3 billion First Tech Federal Credit Union for biometrics that will identify consumers via voice and retinal recognition for point of sale and remote purchases. As if the technology weren’t sexy enough, a major card firm chose to work with a credit union to make these breakthroughs! Huge victory! Way to go First Tech FCU to prepare and create this opportunity for your credit union, but also represent credit unions in a very tech savvy role! And in creating this opportunity, it is presented at the White House Cybersecurity Summit, where credit unions were held in the same regard as massive players, such as Apple, Walgreens and PayPal! I don’t like exclamation points, so can you tell I’m excited about this!!!!!!!
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Data is critical to your CU’s ability to gain reliable insights and make smarter business decisions. Download this guide to learn how to use data to improve your member experiences, drive efficiency, and reduce costs.
Conveniences added over the years have disconnected beneficial personal relationships, credit unions need to have new tools to humanize the banking relationship on the member’s terms. This ebook outlines the tools you need to humanize your CU’s member experience and bring back the best parts of the in-branch experience.
With increases in mortgage pricing granularity over the last couple years, it may be time to consider looking at going beyond your current investor(s) to do right by your members. There are many key factors to consider when optimizing your investor set. This whitepaper shows you how to quantify where to deliver your production, audit your investor base, and optimize your investor set.
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