The $581million LAFCU said it's the first financial institution in centralMichigan to offer interactive teller machines.
LAFCU said it has deployed three of the machines at its Mason,Mich., branch and is staffing the machine during regular businesshours through a teller at its main branch in Lansing. The55,700-member credit union said it plans to add five more video tellers next year across its 11-county territory.
|“This technology allows LAFCU to offer enhanced services atexisting locations and to expand to new locations utilizingbest-in-class technology,” EVP Patrick Spyke said Thursday.“Because the machines perform routine check imaging andcash-counting functions, the video-access tellers can focus solelyon responding to member needs.”
|LAFCU – which was Lansing Automakers Federal Credit Union until it obtained astate charter last year – said it worked with Informa BusinessSystems in Flushing, Mich., to deploy the machines fromAtlanta-based NCR.
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