I read with deep concern your online story “Credit Unions Part of the CFPB’s ITT Loan Complaint” (CU Times, May 1, 2014.) While Student Choice was not involved with this program in any manner, I was dismayed by the facts outlined in the complaint, as they are contrary to both the spirit and everyday practice of a credit union cooperative whose purpose is to serve the needs of its member-owners.

To offer fair-value private student loans that are in the members’ best interest, credit unions must carefully implement best practices, including:

Peter Westerman


Credit Union Times

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