Navy Federal recently shared an overview of where its product and service programs are headed in 2014. From left, Alan MacEachin, corporate economist; Katie Miller, vice president, mortgage products; Richard Morris, vice president, investor relations and equity lending; Joe Pendergast, assistant vice president, consumer lending; Randy Hopper, vice president, consumer lending; Meghan Gound, assistant vice president, eChannels.

In the 80 years that Navy Federal Credit Union has been in existence, the cooperative has never had to lay off any of its employees.

Cutler Dawson, president/CEO of the $55 billion financial institution in Vienna, Va., wanted to make the point that loyalty is steeped within Navy Federal’s core.

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