Don't expect big, sweeping leaps in credit union mobile banking apps. That's the consensus opinion of many credit union and industry experts who indicated that 2014 is likely to be a year of small upgrades.
But don't think a credit union can stand still either. "We constantly look at what we need to do to improve our mobile apps," said Meghan Gound, assistant vice president of eChannels at the $55 billion Navy Federal Credit Union in Vienna, Va.
"We have to," she added. "The mobile space is changing so rapidly."
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