We continue to address foundational ways to increase leadership capacity by focusing on mission, ethics and values and innovation. Combined with effective strategic communication, leaders establish trust, engagement, accountability and collaboration with employees and build strong relationships with customers and members.

IBM's March 2013 white paper from the IBM Institute for Business Value, Connecting More—Intersecting Insights from the IBM CEO, CMO and CIO Studies is based on 6,600 face-to-face interviews with global C-suite executives. It provides deep insights into the challenges of aligning senior executives around these key issues.

CEOs communicated that the leadership skills most needed in employees today and in the future were collaboration, communication, creativity and flexibility.

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