At the $3.5 billion Mountain America Credit Union, it's a snapfor members to tap into technology, thanks to 78 specially trainedemployees that answer questions, give demonstrations and providehands-on assistance.
To promote new products and services such as P2P andmobile deposits, the 419,000-member Utah credit union has staffed each of its 76 branches, along with its service center andeducation department, with a designated “technology champion.”
“There's nothing like hands-on help with technology, so we'veturned every branch into a mini tech haven for our members,” saidRob Cummings, senior vice president of online and mobile bankingfor the West Jordan-based credit union.
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