New research from Internet giant Cisco underlines the finding that the majority of consumers arewilling to provide their financial institution with access to moreof their personal information in return for more personalizedservices.

“The topline message is that the future of retail banking willbe defined by offering a higher degree of personalized services,”said Al Slamecka, marketing manager, Financial Services, forCisco.

He added, “It might begin with providing a greater degree ofcontrol to consumers. We will also see consumers thinking aboutinteracting versus transacting with banks through virtualchannels.”

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.