New research from Internet giant Cisco underlines the finding that the majority of consumers arewilling to provide their financial institution with access to moreof their personal information in return for more personalizedservices.

“The topline message is that the future of retail banking willbe defined by offering a higher degree of personalized services,”said Al Slamecka, marketing manager, Financial Services, forCisco.

He added, “It might begin with providing a greater degree ofcontrol to consumers. We will also see consumers thinking aboutinteracting versus transacting with banks through virtualchannels.”