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An important skill for an agile credit union is the ability to be decisive in indecisive times. Previously, executives and boards made all important decisions once all the facts were in and lengthy discussions had happened. Sometimes decisions could drag on for months which frequently caused the prime opportunities to be lost.

Today, decisions must be made faster and in some cases, with less than complete information. To wait for all facts to be known, all costs to be completely understood, and to get buy-in from all board members, most likely the critical moment has passed.

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