An important skill for an agile credit union is the ability tobe decisive in indecisive times. Previously, executives and boardsmade all important decisions once all the facts were in and lengthydiscussions had happened. Sometimes decisions could drag on formonths which frequently caused the prime opportunities to belost.

Today, decisions must be made faster and in some cases, withless than complete information. To wait for all facts to be known,all costs to be completely understood, and to get buy-in from allboard members, most likely the critical moment has passed.

A more agile competitor has grabbed the opportunity while yourcredit union was still thinking. Business opportunities will belost again and again using this time-consuming approval process inthe new economy.