A survey of members of Technology Credit Union who organized tooppose the credit union's proposed conversion to a bank expressedoverwhelming support for changing the leadership of the 70,000member, $1.6 billion institution.

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The survey's results were dismissed by an executive of the SanJose, Calif., credit union.

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A total of 164 of the SaveTCU group's supporting members expressed an opinion on 10 questions the group asked about its goals going forwardafter members voteddown the proposed charter change to a mutual savings bank inSeptember, organizers said.

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The questions ranged from seeking leadership changes at the CEOand board chairman positions to making other possible board changesand seeking changes to First Technology's bylaws.

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On the question of removing Technology CEO Barbara Kamm, whogroup members see as the originator of the charter change idea,93.7% of 158 members approved, with six members skipping thequestion.

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On the question of removing Technology Board Chairman MicalBrenzel, similarly 93.7% agree with six members skipping thequestion.

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Speaking for the credit union, Lisa Fettner, vice president ofmarketing, declined to comment in detail about the survey, notingthat it was difficult to know who was surveyed or whether it wasdone in a scientifically accurate manner.

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She did note, however, that with 164 respondents, the surveyonly represented the views of 0.24% of the Technology Credit Unionmembership.

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“At Tech CU, we regularly conduct monthly satisfaction surveyswith our members, and our results have consistently been – andremain – high,” Fettner noted. “Over 90% of our members aresatisfied with the products and services that Tech CUprovides.”

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