A refreshed website and new online and mobile banking functionality are included in a technology upgrade for members of the $815 million San Francisco Federal Credit Union.
The 31,000-member credit union said it has seen a 40% increase in mobile signups since the launch.
"This is our second version of mobile banking—everything we learned from our first version was improved and now we cover all platforms," said Steven Stapp, president/CEO of San Francisco FCU.
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"This was part of a comprehensive strategy that we have to improve the member experience. Our members can sign up and fund an account online, apply for a loan, manage accounts, pay bills, receive email alerts, make transfers from member to member and from our credit union to another financial institution," Stapp said. San Francisco FCU is using PM Systems of Chapin, S.C., as the provider.
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