A document management solution developed in house and used for the past 10 years at the $674 million Bay Federal Credit Union in Capitola, Calif., will be sold and offered to other credit unions.
Thuridion of Scotts Valley, Calif., company plans to rename the tool from L1te to Contessa and market the member service solution that Bay Federal said has saved it "seven figures" in software and maintenance costs in the 10 years since it was developed.
The intranet-based solution allows staff in the front and back offices to instantly access any document in a member's file instantly, including system-generated letters and forms and letters sent in by members, the company and credit union said.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
- Exclusive discounts on ALM and CU Times events.
- Access to other award-winning ALM websites including Law.com and GlobeSt.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
