Four financial regulatory agencies, including the NCUA, issued guidance Thursday concerning mortgage servicing practices that may pose risks to homeownersserving in the military.

Specifically, the guidance addresses risks related to militaryhomeowners who have informed their loan servicer that they havereceived Permanent Change of Station orders and might seekassistance with their mortgage loans.

For military homeowners, receiving PCS orders to relocate to a newduty station can present challenges when they are unable to selltheir homes to pay off the mortgage debt. The guidance remindsmortgage loan servicers that their employees should be adequatelytrained about the options available for assisting militaryhomeowners with PCS orders.