“Best practices,” as a term, should speakfor itself. These rules, procedures and guidelines for how thingsget done have, obviously, the goal of streamlining and improvingwork. Otherwise they wouldn't be best, right?

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But it turns out there's a chasm between how managers,executives, and business owners think of these helpful suggestionsfrom the top and how front-line employees view them. They may bebest from management's perspective, but ordinary employees, itseems, often beg to disagree. A new survey of 800 execs, employees,and educators from across a range of industries carried outby communication trainingcompany Fierce uncovered resentment and annoyance overso-called “best practices.” The survey found:

  • 44 percent of respondents say their company's best practicesactually hinder employee productivity and morale
  • 47 percent report that their organization's current practicesconsistently get in the way of desired results, rather thanoptimize the success of the business
Read the complete Inc. article.

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