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Whether you’re starting a new business, debuting a performance, or working with a client, you’ll find yourself in the hot seat faced with feedback – and you’ll have a decision to make. Do you embrace the criticism and change what you’re doing? Or do you gain confidence from being doubted and take solace that all innovation is, at first, misunderstood? Knowing which feedback to embrace and which to discard is perhaps the most important instinct for a creative leader to possess. Nearly every legendary innovation was initially mocked or misunderstood by the so-called “experts.”

Peter Westerman

Credit Union Times

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