A new Aite Group report says cybercrime and malware are the toponline fraud threats financial institutions face today and they'llcontinue to top the list of threats over the next two to threeyears.

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Of the 32 North American financial institutions interviewed forthe report, “Online Fraud Mitigation: Tools of the Trade,” 56% saidcybercrime and malware are the most powerful instigators ofonline fraud.

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Meanwhile, 52% of the institutions also listed cybercrime andmalware as the most significant online fraud threats to emerge overthe next two to three years.

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Mobile fraud is also a notable threat – 26% of respondentslisted it as the type of fraud that will cause the most pain overthe next two to three years, the Boston-based research firmsaid.

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Aite Group Senior Analyst Julie Conroy McNelley, who authoredthe report, said credit unions must realize that implementing arobust fraud prevention strategy, though it may come with a steepprice tag, is a critical move given today's threats.

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“The report highlights the fact that no institution is exemptfrom the threat landscape,” McNelley said. “It's important, notjust from a compliance standpoint but from a loss mitigation perspective,for credit unions to have a good understanding of the threats outthere.

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“The challenge for credit unions will be making the businesscase to deploy the technology it takes to keep pace with the badguys. They'll need to take the long view for the business andrealize that with just one big corporate account takeover, theinstitution can be wiped out. So the risks are significant.”

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Aite Group also found that financial institutions are combiningmultiple fraud mitigation strategies into a layered approach tocombat fraud.

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Respondents rated behavior analytics, in which institutionsmonitor user sessions or web navigation techniques to pinpointsuspicious activities, and out-of-band authentication, a strategythat involves communication through a channel outside of the onebeing used to access the banking application, as two of the mosteffective strategies.

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.