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AnyHour Solutions Deploys KIVA Platform

Contact center outsourcer cites integration with clients' core platforms, seamless transition with client staff.

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AnyHour Solutions said it has now deployed a new software platform to better serve the approximately 100 credit unions it provides outsourced call center support.

The Rockford, Ill., firm has partnered with KIVA Group Inc. of Bedford, N.H., to use that company’s Respect 7 unified contact center solution, they said.

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