Online and mobile banking are quickly becoming the same thing,according to a new report from Forrester Research. This slide showillustrates the points made in the report, authored by the thinkfirm's Jacqueline Anderson and based on data from 16 countrieswhere Forrester conducted surveys in the past year.

Demand for anytime, anywhere access and the spread of mobiletechnology in general and smartphones in particular areresponsible, although adoption pace varies from countryto country.

To get a better understanding of the blurring line betweenInternet and mobile banking, the Forrester researchers definedonline bankers as consumers who have checked account balances,transferred money, or paid bills at a bank's website in the pastthree months. Mobile bankers were defined as those who have everused mobile banking services via text alerts, mobile Internet, or amobile application to check account balances, transfer money or paya bill.