A lot of senior bank executives think cyber crime will never becontrolled and even more say their customers would switch forbetter security.

Those were among the responses that Fundtech Ltd. culled from a group of about 100 executives frommore than 50 financial institutions the global payments companysurveyed at its users conference in June in Washington, D.C.

The company said 65% of the respondents said fraud monitoring istheir biggest challenge, a jump from 53% from last year, while 66%“believe that the industry will never be able to get cyber crimeunder control,” Fundtech said.

Meanwhile, 74% said they think their small and medium-sizedenterprise customers would be willing to change financialinstitutions to get better security and 79% said they think that“only a small fraction of their business client base understandstheir liability for fraudulent transactions.”

“With little expectation that cyber attacks will be broughtunder control anytime soon, banks, their customers and theirtechnology suppliers must collaborate in order to effectively quellthis growing challenge,” said George Ravich, Fundtech's chiefmarketing officer.

The company also asked the group about mobile banking, and 44%said they strong interest and demand from their business clients,compared with 26% who said so last year.

“We were not surprised to see bankers reporting a significantjump in interest for mobile banking services among their businessclients,” Ravich said. “With the growing momentum in the market foreverything mobile, this is an area of great opportunity for bankswho fully embrace the mobile channel for their businesscustomers.”

On a couple other topics, Fundtech said 71% of the executives intheir instant audience poll said regulations negatively impacttheir business, 54% use social media in their professional livesand 75% use social media in their personal lives.

Fundtech is an Israeli company with U.S. headquarters in JerseyCity, N.J., and provides payment and cash management systems andwhat it says is the world's largest SWIFT service bureau to morethan 1,000 clients.