‘Over the last two years, there has been a major shift in FICO scores,’ says John Flynn, president/CEO of Open Lending Inc. ‘It’s not because people are paying late. Banks are cutting credit limits coupled with high unemployment rates.’

Like most parts of the country, unemployment has hit some members of ORNL Federal Credit Union in a devastating way.

So much so that keeping up with loan payments has been a struggle for some by leading to a drop in their credit scores. The $1.3 billion ORNL FCU in Oak Ridge, Tenn. knew it had to use a solution that would not only help it price their near and nonprime segments of their portfolios but also achieve higher net return on assets.

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