The $4.9 billion First Tech FCU, the product of a California-Oregon mega-merger this year, experienced a few negative hits during its Memorial Day computer conversion.
The result was some negative local press in Portland as some members took to online vehicles to vent their frustration with account access.
Deborah Colby, vice president of marketing/business development for First Tech, which now has its headquarters at the former home of Addison Avenue FCU in Palo Alto, said, “Any integration of this magnitude is bound to run into problems, and we were not 100% perfect.”
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