The $925 million EmpowerFederal Credit Union in Syracuse, N.Y., is now offering digitalsigning of documents to its 96,000 members.

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Empower FCU has implemented the TotaleAtlasWebsolution from Integrated Media Management of Linden, N.J., whichuses public key infrastructure via the Web to offer 7/24 remotedocument signing.

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“As we transitioned from an open-end to close-ended lendingenvironment, incorporating digital signatures has really offset theadditional traffic that our branches would otherwise incur, not tomention the added manual work for employees,” said Kevin Peterson,vice president of consumer lending.

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The credit union requested that live links not be used, so thesolution was integrated with the home banking platform. It sendse-mail prompts and automatically sends, archives and indexesdocuments within Empower FCU's imaging system under the member'saccount without manual intervention, the company and credit unionsaid.

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IMM said it now providesdocument output and automation technology to more than 600customers.

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