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As treasurer/CEO of a small ($1.8 million assets, 500 members) credit union, I can wholeheartedly endorse many of the excellent points made by Bill Brooks in the Oct. 13 opinion article, “We Need to Fix the Broken CU Model.” The loan processes utilized by a growing number of large, mainstream credit unions increasingly leave behind those most needing credit union loans, even though such members are very likely to be good borrowers and make the required payments on time.

Peter Westerman

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