Consumers are frequently changing their bill paying channels as they hold on to their money and scramble to make ends meets, according to a new national survey.
The Fiserv Inc.-sponsored 2010 Billing Household Survey by The Marketing Workshop studied 2,010 household bill payers and is representative of the 90.5 million online households in the United States, the company and researchers said.
The report said nearly 25% of bill payers change the way they pay from month to month. It also said that 57% of the 38% who said they were late or missed a bill payment in the past year did so because of cash flow difficulties.
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