Security concerns seem to be keeping the United States and Canada in the middle of the pack when it comes to online banking adoption, according to a new report.
A recent Forrester Research survey of more than 60,000 online consumers across 14 countries found that 90% of online consumers in the Netherlands use electronic banking, compared with 88% in Sweden, 87% in South Korea and 81% in Australia.
There was a sharp drop off to 65% in Canada and Japan, 62% in France, 60% in Germany, 57% in the United States and 50% in the United Kingdom. China was just under the halfway mark at 47%, with Hong Kong at 44%, Poland and Spain at 41%, and Italy at 24%. India was at the bottom of the list of 14 developed countries at 16%.
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