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Keep things simple. That’s the philosophy of Jason Wells, founder of SimplifyIT, a provider of intranet-driven knowledge management and help desk solutions to about 20 credit unions.

Wells co-founded his company in 2004 after seven years in IT at Oak Ridge National Laboratory FCU. “I’m now in my 12th year in managing intranets, and in talking to every level, from the tellers on up, what I’ve learned is that most solutions bombard employees with too much information, too much to dig through to find out what they need. We try to avoid that,” he said.

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