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Online Resources Corp. said it has launched the next generation of its online banking and bill pay services and that approximately 200 clients already have signed up. The new services follow two years and millions of dollars in development, the company said, and includes a new navigation interface, enhanced marketing and CRM tool and enhanced seamless payment services such as the ability to make last-minute payments with guaranteed same-day posting, the company said. “We believe we have addressed three complex areas-usability, marketing and payments-that are crucial to a successful online channel through an enhanced set of services that are sophisticated yet simple to use,” said David P. Munger, vice president of Banking Payment Services at Online Resources in Chantilly, Va. “In addition, by providing consumers with ‘perfect knowledge’ of their finances, such as providing exact information about when a payment goes out and exactly how it is being sent, we are helping our clients deliver a highly consumer-friendly online service,” he said. The improvements also include availability of bill presentment and improved financial management tools based on the company’s Money HQ budgeting, reporting and alert features.

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Peter Westerman

Credit Union Times

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