Taking care of the members meant covering a bank’s payroll error last week as the $890 million Gesa Credit Union of Richland, Wash. ended up guaranteeing direct deposit accounts for some of the 1,500 government contractor employees linked to a U.S. Department of Energy nuclear facility in the area.

“We had lots of calls from our members Friday morning worried about the delay and overdrafts,” said Tim Andrew, assistant vice president-marketing.


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