The $701 million DuPont Community Credit Union headquartered in Waynesboro, Va., has taken banking to its community's streets and outdoor events through a mobile ATM.
The machine, which can run from a propane generator if no electrical line is available, uses wireless, encrypted communications to enable it to offer cash services remotely, the credit union explained.
DCCU said the mobile ATM has visited a local hunting show, a community relay race, 4th of July celebrations, a parks and recreation community day, and will be at local counties fairs in August. It was even used for several weeks at one of DCCU's offices when the existing drive-up ATMs needed to be replaced.
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"Right now our focus is getting it out in the community as much as possible this summer to increase awareness of DCCU. Long term our goal is to possibly find a viable location to serve our members when it's not at a community event," explained Susan Cook, DCCU's vice president of marketing. DCCU also has included use of the Mobile ATM in its business continuity plans, the credit union added.
"We took a team approach for our mobile ATM project since its successful deployment was going to mean coordinated efforts from all three areas of DCCU," commented Kim Dean, senior vice president of lending and technology.
The team has broken out responsibilities so that the marketing department contacts community event holders and secures a signed contract and event specifics. The facilities department then confirms location details and power specifications; and the technology/imaging areas confirm wireless connections, scheduling of cash, and ATM servicing if needed.
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