The exchanges were quick and, a few times, heated. But for the most part, the tweets were insightful between small business owners, lenders and others during a recent Twitter town hall hosted by Intuit Inc.
More than a dozen tweeters participated in the June 30 online session that focused on how small businesses can access credit and build relationships with their financial institutions. Among the experts on the panel was Phil Bryan, senior vice president of retail and lending at $767 million Metro Credit Union in Chelsea, Mass. Bryan has managed small business lending programs at credit unions and banks since 1999. Metro, which has been on Twitter for a few months, is also the top SBA credit union lender in Massachusetts.
"This was my first Twitter experience, and I was pleasantly surprised," Bryan said. "The pace was fast and furious. But I think it can be a valuable way for credit unions to build awareness."
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