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When TwinStar Credit Union launched a CUSO in 1985 that offered credit, life and disability insurance to its peers, no one could have predicted the entity would morph several times over.

The $728 million credit union in Olympia, Wash., has seen the CUSO, now named CUSTOM Inc., change from selling insurance to processing data and clearing checks to reselling services. In addition to providing back-office support service to TwinStar, the CUSO also serves its card-processing CUSO Member Access Pacific, which is also owned by $671 million Harborstone Credit Union in Tacoma, Wash., and five other credit unions. CUSTOM’s core lineup consists of data processing centers, imaging and data archiving, Fedline courier, accounting services and sales of third-party products.

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