The decision to early adopt imaging technology is paying off nowfor the $5.4 billion American Airlines Federal Credit Union.

The Fort Worth-based cooperative serves the airline's employeesand other airlines professionals nationwide, and implemented branchcapture technology at its 43 branches back in May 2007. Thehardware, software and implementation required a $126,000investment that paid for itself in five months thanks to $30,000saved on courier fees and $105,000 worth of additional bankinterest earned during that period. The technology contributed$342,000 in income and cost savings to 2007's bottom line andanother $124,000 in 2008.

"The implementation of branch capture offered us both monetaryand non-monetary benefits," said Satya Bhadriraju, manager of backoffice processing for AAFCU. In addition to the elimination ofbranch courier costs and increased income from bank interest, shesaid the 213,000 member credit union filed zero fraud claims ontransit items in 2007 and 2008 as a result of faster clearing, andcan more easily research deposits thanks to the software's indexingcapabilities.

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