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Credit Union Service Network clients can now receive external call center support services through CUNA Mutual Group’s LoanLink Center. “We’re excited about the new opportunities this agreement brings to both the LoanLink Center and CUSN,” said Daniel Murray, a CUNA Mutual vice president. “CUSN will bring the value of the LoanLink Center to its constituent credit unions and the LoanLink Center will receive marketing support for in-profile customers.” The new agreement allows marketing for LoanLink to reach the 95 current customers and all potential customers of CUSN in the states of Colorado, Idaho, Iowa, Nebraska, New Mexico and Wyoming. It will also allow CUSN to generate leads and interest for LoanLink’s lending solutions and member services. “CUSN is pleased to partner with TLC to offer this important tool to our credit unions,” said Doug Burke, CUSN president/CEO.

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Peter Westerman

Credit Union Times

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