Credit unions that have been partnering with Keybank for surcharge-free ATM access are looking for other partners for access after the bank sent them a letter saying that it was ending its surcharge-free access program.

The letter did not give a reason for the pullout, but its Website has reported that the bank, which reported assets of $105 billion as of the end of last year had also lost $524 million in the last quarter of last year. The bank has announced it will share is first-quarter earnings on April 21 of this year.

The bank said the ATM surcharge-free ATM access would end as of May 1.

Recommended For You

Ben Psillas, CEO of the Allpoint Network, a subsidiary of the Cardtronics ATM deployer, reported that Allpoint had calls from about 20 credit unions so far that wanted to talk about possibly joining Allpoint to regain surcharge-free ATM access for their members. CO-OP Financial Services has not yet returned calls about inquiries it might be receiving.

NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.