WASHINGTON – The next couple of years may be when credit unions will begin to ask their members to take a more active role in preventing card fraud, according to Visa and other executives attending Visa's Global Card Security Summit.
Whether by requesting their credit union to alert them when a transaction is attempted over a certain size or in a foreign country or telling their credit union not to authorize transactions from certain types of merchants, credit unions and other card issuers may be expected to involve their cardholders in preventing fraud.
"We agree that everyone has a role to play in securing the system-including consumers themselves," Ellen Richey, chief enterprise risk officer for Visa USA told attendees at the meeting. "And so, while Visa and its issuers already monitor and risk-score transactions, we can achieve even more by providing consumers with additional tools and putting more information in their hands."
Recommended For You
Among other cardholder participation security innovations discussed at the conference was also the use of challenge questions and responses at the point of sale where cards are used. In this approach, a card holder might be asked to respond with the one of five commonly known or remembered pieces of data, such as zip code or the last four digits of a phone number, to provide an additional layer of security.
© Touchpoint Markets, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more inforrmation visit Asset & Logo Licensing.
