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Credit unions running the Fiserv Galaxy core processing platform are being offered an aggregate pricing model for 24/7 contact center services from Lending Solutions Inc.The aggregated offering allows Galaxy Plus users to take advantage of each other’s call volume to lower usage costs, the company said. LSI said using the Fiserv MR+ platform allows LSI to handle more than 90% of inbound member service calls.“We are excited to bring this special value-added offering to our client base and look forward to continuing our practice of providing best-of-breed services to our credit union partners,” said Jay Slavin, Fiserv vice president.A Webinar on the offering will be held on Wednesday, March 18, at 10:30 a.m. CDT. Registration is at http://lendingsolutions.webex.com/eventcenter. For more information, contact Bill Hultstrand at marketing@nlpc.com.About 325 credit unions use the Galaxy system. LSI provides contact center and other services to more than 300 credit unions and other lenders from its offices in Elgin, Ill.–mrapport@cutimes.com

Peter Westerman

Credit Union Times

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