WILMINGTON, Mass. — Share One Inc. said it will be converting Touchstone Federal Credit Union to the NewSolutions core processing solution.
The $18 million credit union currently is running on a re:Member Data Services/Open Solutions Inc. platform, according to the CU's 5300 Call Report at the NCUA.
Vendor service, cost, ease of third-party interfacing, desktop access to reports and streamlining service to members were cited by the credit union as reasons for the switch.
The conversion will take place in July 2009, the company said.
"NewSolutions will allow us to do a better job streamlining the service process. Front line employees have an integrated view of member data. This feature will allow us to provide answers in one spot without sending a member from department to department," said James McCorkle, the 3,800-member credit union's president/CEO.
Memphis-based Share One (www.shareone.com) is a CUSO that now serves more than 60 credit unions.