ELGIN, Ill. -Lending Solutions Inc. said it has added a new service that adds live call backs to online lending applications.
Six credit unions already have signed up for WebReach, an optional feature for of LSI's Internet lending service that calls for an LSI representative to contact people who request a call back with a decision on their loan application.
Attempts also are made to build loans for rejected applications and to cross-sell other credit union products for approved applicants, the company said.
Recommended For You
LSI has been processing loan applications by phone and over the Internet for 13 years and now provides 7/24 call center lending and member service to more than 300 credit unions, the company said.
© Touchpoint Markets, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more inforrmation visit Asset & Logo Licensing.
