ATLANTA — The IRS’ volunteer income tax assistance program has grown to include 535 credit unions, more than double the 250 figure for 2007.The VITA program offers free tax-return preparation help to low- to moderate-income people.In 2007, more than 250 credit unions were VITA partners. For the 2008 tax season, the number of participants jumped to 535, according to IRS. With more than 40,000 returns processed at credit unions this year through the VITA program, participation has more than doubled over 2007′s figure of 18,000.Through VITA, credit union-processed returns resulted in $42 million in refunds, the IRS said. Volunteers also helped individuals receive $16.2 million in earned income tax credits and $6.8 million in child tax credits.Debra Chandler, national credit union relationship manager and senior tax analyst with the agency, attributed several factors to the growth of CU VITA participation including marketing support from leagues, trade groups and the NCUA as well as the IRS’ Stakeholder, Partnership, Education and Communication offices nationwide.Credit unions were recently the recipients of more than $543,000 in grants to assist with VITA training and other related services.–[email protected]

MEMBERS Trust Taps Lee as VP

TAMPA, Fla. — Beth Brunner Lee has been named vice president to manage operations of MEMBERS Trust Co.’s reverse mortgage center.With more than 25 years of experience in managing mortgage operations, Lee helped establish the center’s policies and procedures. She joined MEMBERS Trust in August 2007 as a senior reverse mortgage specialist to establish the operations of the center.Since April, eight credit unions have signed agreements to offer the Federal Housing Administration’s home equity conversion mortgage and the reverse equity mortgage, a proprietary reverse mortgage, through the center. Lee was instrumental in establishing operating and underwriting procedures for these loans, according to the trust company.MEMBERS Trust said its experience with reverse mortgages goes back to 1987 when it provided program development and counseling for $6.2 billion Suncoast Schools Federal Credit Union to close what it claims was the first open-end reverse mortgage in the U.S. by a private-sector lender.–[email protected]

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Peter Westerman


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.