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Usability is Focus of New Open Solutions Lab

GLASTONBURY, Conn. -- Usability of new and existing Open Solutions Inc. software solutions is the focus of a new lab the company has opened at its Connecticut headquarters.

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GLASTONBURY, Conn. — Usability of new and existing Open Solutions Inc. software solutions is the focus of a new lab the company has opened at its Connecticut headquarters.

The Enterprise Usability Lab replicates the environment in which a consumer would use a particular product and records everything from keystrokes to audio. The results provide a look at how convenient and easy to use a financial service product is to the end user, the company said.

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