NEW YORK — Evaluating the leader of a credit union should be a thorough, year-round process but the board should be careful not to micromanage.

That's the advice human resources consultant Mike Dougal gave a crowed room of attendees during a session at America's Credit Union Conference and Expo.

The board's responsibilities include: determine and prioritize the goals of the CEO, according to the credit union's strategic plans, draft a performance plan and review the draft with the CEO.

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