BOSTON — Financial institutions need to get their arms around the whole issue of enterprise risk as new channels of both consumer service and criminal activity emerge and mature.
That's according to Aite Group analyst Nick Holland, who penned a recent report on the topic after an in-depth survey of a group of banks and credit unions ranging from small to large.
A presumed vulnerability of new channels is helping to drive that issue. As online and mobile banking environments mature, the growth of fraud risk accompanying these environments seemingly comes in tandem, the Aite Group report said.
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