ALBUQUERQUE, N.M. — New Mexico Educators Federal Credit Union is unifying its member and internal communications while extending its quarter-century relationship with its telecommunications equipment provider.
The $829 million CU has begun deploying UNIVERGE unified communications infrastructure and applications from NEC Unified Solutions Inc. of Irving, Texas.
NMEFCU has been a NEC customer for 25 years and had been running a NEC digital PBX system since the 1980s. The new system features the UNIVERGE NEAX 2400 IPX system with FUSION Call Control Signaling, which allows the system to network between the 106,000-member credit union's headquarters and 12 branch locations.
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Also included are IP phones and Windows-based unified messaging, allowing voice, e-mail and fax messages to be retrieved from a single mailbox.
"By migrating our communications infrastructure to IP, we improve the user experience for our employees with productivity tools such as unified messaging, plus we simplify the management of our systems and save costs by eliminating a T1 line at nearly every branch location," said Kevin Murphy, vice president of information technology for NMEFCU.
"New Mexico Educators Federal Credit Union is able to enhance communications with a blend of NEC's latest UNIVERGE technologies and the same reliable NEC switching infrastructure that served the institution well for 20 years." said Don Fiorentino, vice president of western division sales for NEC Unified Solutions.
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