WEST LAFAYETTE, Ind. — Passageways LLC has nearly doubled the number of credit unions it serves with a single stroke of the pen.
The portal solutions specialist has signed a deal with CU*Answers that makes the Passageways Corporate Portal Framework the default communications portal for the Michigan CUSO's 120 employees and 130 credit union clients.
"CU*Answers and Passageways have worked together to jointly construct a medium for credit unions to effectively collaborate internally and with their industry associates," said Randy Karnes, CEO of CU*Answers.
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"Using this technology, credit union employees are able to communicate and collaborate with a wide peer group with appropriate checks, balances, and safety features in place," Karnes said.
The portal modules will allow CU*Answers to securely exchange financial information within the organization and in shared communications with credit unions using its various solutions, including core processing, online banking, bill pay, and voice response.
CU*Answers is deploying the Passageways software as a hosted solution from its Grand Rapids headquarters.
"This is a strategic alliance where we'll install 130 portals for all CU*Answers clients and then create a 'portal of portals' combining the knowledge and collective wisdom from these portals," said Paroon Chadha, vice president and co-founder of Passageways. "It's very unique, a first maybe across all industries really."
West Lafayette-based Passageways began in 2002 as a tech CUSO of Purdue Employees Federal Credit Union. Its portal framework enables financial institutions to collaboratively manage documents, Web sites, and other corporate knowledge bases.
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