INDIANAPOLIS — Want a great training program? Then don't be afraid to scrap some things and start from scratch, said FORUM Credit Union Assistant Vice President Training/Quality Service Andy Janning.

Since being tasked with elevating employee development and essentially developing a training department from the ground up in 1998, Janning, FORUM CU Senior Vice President of Human Resources/Administration Jenny Budreau and FORUM CU training team have torn down and rebuilt countless programs and initiatives.

The continuous evaluation and willingness to retool, revamp, or trash has helped the credit union not only reduce turnover but also garner some national recognition.

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