ODESSA, Texas — Odessa Employees Credit Union Manager Sheila Kelly couldn't believe it when she got a letter from Citibank last fall, informing her that she had 30 days to close her $8 million credit union's "unprofitable" depository account, or it would be closed for her.

"With year-end, the holidays, and then this, I was like, 'are you kidding me?'" Kelly recalled. "It was a pretty traumatic experience."

Not only was her 1,300-member credit union small, it still deposited paper checks, an increasingly undesirable book of business among correspondence banks. However, Kelly didn't think her institution could afford imaging technology, much less find the time to implement it.

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