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ALEXANDRIA, Va.–NCUA Board Member Gigi Hyland, who chaired NCUA’s Outreach Task Force, announced the results of a year’s compilation and analysis of comments resulting from her series of town halls and other meetings.

In the end, the task force, comprised of agency officials, recommended to the board that NCUA continue its Member Service Assessment Pilot as part of credit unions’ regular examination and 5300 Call Report process. The information would be published in aggregate and the agency would establish a method to share individual credit union information with that institution.

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