CHANTILLY, Va. — Sheila Narayan, a veteran payments consultant, has joined Online Resources Corp. as executive vice president/general manager of its payments division.
Narayan succeeds Stephanie Chaufournier, who is departing Online Resources as planned to pursue other personal interests, the company said.
Narayan will be responsible for Online Resources' consumer service provider payments business, which serves large financial institutions and banking partnerships as well as provides payment services to the company's community bank and credit union services division.
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That division bundles bill pay with other online banking and consumer marketing capabilities services to provide a comprehensive one-stop Web banking solution, the company said.
For the past 10 years, Narayan was with First Annapolis, a payments consulting firm, where she developed business and market strategy and partnerships and managed client relationships with large banks, credit card issuers, corporations, and payment processors.
Narayan will report to Online Resources President/Chief Operating Officer Raymond T. Crosier, on a day-to-day basis, and to company chairman/CEO, Matthew P. Lawlor, for strategic and policy matters.
"I would like to recognize Stephanie's enormous contribution to Online Resources over the past eight years, from spearheading the company's product development to establishing our leading position in payments market. Her intellect, professionalism and grace will be sorely missed," Lawlor said.
Meanwhile, "Sheila's deep knowledge of the payments needs of large financial institutions makes her very well qualified to take this segment of our banking business to the next level," he added.
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