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NAPLES, Fla. — Finding REAL Solutions that credit unions can adapt to better serve underserved and low-wealth members is a subject dear to Lois Kitch’s heart. The national program manager for the National CU Foundation’s Real Solutions program is a diehard credit unionist with a practical streak. But the two parts must exist in harmony to be effective and make a difference, as idealism without the means to implement ideals is doomed to fail.

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